Frequently Asked Questions

Have a question about the Summit? Check below to see if we've already answered it for you.

Who registers for the Summit? Is it right for me?
People from all over the world and from all different backgrounds attend the STC Summit! And it's not just technical writers who attend: project managers, consultants, content architects, web managers, professors, developers, illustrators, and policy writers are just some of the many people you'll meet at the Summit. If you're planning to make the trip to the Summit for the first time, click here to view a slideshow with some helpful tips for newbies.
What are the registration fees for the Summit?
Click here to view the registration fees, as well as what's included with those fees. Registration opens 3 December with the Early Bird rate. Remember, it is always less expensive to join STC and register for the Summit at the member rate than it is to register alone at the nonmember rate! Take advantage of the many benefits of STC membership while attending one very worthwhile conference.
Will I be able to register onsite?
Yes, onsite registration is available, but it's more cost effective to register early to secure the lowest rate.
What is the cancellation/transfer policy?
All cancellation and refund requests must be submitted via email . Cancellation requests received on or before 19 April 2019, will be refunded, minus a $150 administrative fee. Cancellation request made after 19 April 2019, will not be refunded. Registrations are transferable to another person, with a $50 fee. Requests to transfer must be made via email by 22 April, 2019. No-shows will not be issued a refund. No phone calls for cancellations and transfers, please.
Will all sessions/meetings/receptions be held in the same place?
Yes. All Summit-related events will be held at the Hyatt Regency Orlando.
What day is a specific session or person presenting?
Check out the full schedule and login to create your own agenda.
What's the advice for a first time attendee?
Take a few moments to review these tips to make the most of your time at the Summit.
What is STC's Summit code of conduct?
Click here to download the STC Summit Code of Conduct.
What is the dress code?
Business casual is perfectly fine. You may also want to consider having a light sweater or jacket on hand since meeting room temperatures can vary.
How do I add a preconference session/ticket/event after completing my original registration?
Contact the main STC office at +1 (703) 522-4114 or email and we will gladly add any of these to your original registration.
I’d like to share a hotel room with someone. Does STC offer a roommate connection?
STC does not offer this service. We recommend that you post a message on your chapter and/or SIG website. This is the best way to find an appropriate roommate.
What are the TSA requirements for REAL ID?
Starting January 22, 2018, passengers who have driver’s licenses issued by a state that is not yet compliant with REAL ID and that has not received an extension will need to show an alternative form of acceptable identification for domestic air travel. Please see TSA's website for a list of acceptable forms of identification. Passengers who have licenses issued by a state that is compliant or that has an extension to become compliant with REAL ID requirements may continue to use their licenses as usual. For a list of states already in compliance or with an extension visit DHS's REAL ID webpage . DHS continually updates this list as more states come into compliance or obtain extensions.

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