Do you know what your readers really want from the documentation you send them? You might think you are giving them high-quality documentation, but do your readers agree with you? Have you asked them?
This talk presents data from an applied research study that proposes a preliminary, focused, clearly defined, and reader-oriented model for collecting meaningful and actionable feedback to improve documentation quality and increase reader satisfaction.
June 7 @ 09:00
09:00
Yoel Strimling