There are three core areas that have to be considered when designing technology content delivery systems. Content creation involves building a single interface for authors, editors and reviewers that handles multiple authoring tools. Additionally, content management involves storing document components, separating their content and structure from any formatting information to optimize re-use and facilitate dynamic distribution. Lastly, content distribution involves designing multiple channels to deliver content to users including profiled printed pages, mobile applications and chatbot engines.
This session gives an overview of the technical communication trends this year likely to drive changes in technical content delivery systems. From content creation and workflow control to document storage and online distribution, each structural component will be analyzed.